Privacy Policy

When you visit the Site, we gather specific information about your device, interactions with the Site, and necessary details for processing your purchases. If you reach out to us for customer support, we may collect additional information. In this Privacy Policy, we use the term “Personal Information” to refer to any data that can uniquely identify an individual. Please refer to the list below for further details regarding the Personal Information we collect and the reasons behind it.

Device Information:

Examples of Personal Information collected: Web browser version, IP address, time zone, cookie information, viewed sites or products, search terms, and interactions with the Site.
Collection purpose: To accurately load the Site for you and perform analytics on Site usage for optimization.
Source of collection: Automatically collected through the use of cookies, log files, web beacons, tags, or pixels when accessing our Site.
Disclosure for business purposes: Shared with our processor Shopify.

Order Information:

Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Collection purpose: To provide products or services, fulfill our contractual obligations, process payments, arrange shipping, send invoices and order confirmations, communicate with you, screen orders for potential risk or fraud, and provide information or advertising based on your preferences.
Source of collection: Collected directly from you.
Disclosure for business purposes: Shared with our processor Shopify.

Customer Support Information:

Examples of Personal Information collected: Name, email address, and phone number.
Collection purpose: To offer customer support.
Source of collection: Collected directly from you.
Disclosure for business purposes: Shared with a third-party customer service agency.

Minors:

We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the following address to request its deletion.

Sharing Personal Information:
We share your Personal Information with service providers who assist us in delivering our services and fulfilling our contracts with you, as explained above. For instance:

We utilize Shopify to power our online store. You can find more information about how Shopify handles your Personal Information here: https://www.shopify.com/legal/privacy.
We may share your Personal Information to comply with applicable laws and regulations, respond to lawful requests for information (such as subpoenas or search warrants), or protect our rights.

Behavioral Advertising:
As mentioned earlier, we employ your Personal Information to provide targeted advertisements or marketing communications that we believe may interest you. For example:

We use Google Analytics to gain insights into how our customers use the Site. You can learn more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We share information about your Site usage, purchases, and interaction with our ads on other websites with our advertising partners. Some of this information is directly shared with our advertising partners, and in some cases, it involves the use of cookies or similar technologies (subject to your consent, depending on your location).
For further information on how targeted advertising functions, you can visit the Network Advertising Initiative’s educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

To opt-out of targeted advertising, you can visit the following links:

FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Furthermore, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.



Use of Personal Information:
We utilize your Personal Information to provide our services, including offering products for sale, processing payments, shipping and fulfilling your orders, and keeping you informed about new products, services, and offers.

Lawful Basis:
Under the General Data Protection Regulation (GDPR), if you are a resident of the European Economic Area (EEA), we process your personal information based on the following lawful bases:

Your consent.
The performance of the contract between you and the Site.
Compliance with legal obligations.
Protection of your vital interests.
Performance of tasks carried out in the public interest.
Our legitimate interests, provided they do not override your fundamental rights and freedoms.

Retention:
Once you place an order through the Site, we will retain your Personal Information in our records unless you request its erasure. For more information regarding your right to erasure, please refer to the ‘Your Rights’ section below.

Automated Decision-Making:
If you reside in the EEA, you have the right to object to solely automated decision-making (including profiling) that significantly affects you or has a legal impact.

We engage in fully automated decision-making using customer data, which has a legal or significant effect.

Our processor, Shopify, employs limited automated decision-making to prevent fraud, which does not have a legal or significant effect on you.

Services involving automated decision-making include:

Temporary denylist of IP addresses associated with repeated failed transactions. This denylist remains in effect for a short period.
Temporary denylist of credit cards associated with denylisted IP addresses. This denylist remains in effect for a brief period.

Your Rights:
GDPR:
If you are an EEA resident, you have the right to access, port, correct, update, or erase the Personal Information we hold about you. To exercise these rights, please contact us via the following email: [email protected].

Initially, your Personal Information will be processed in Ireland and subsequently transferred outside of Europe for storage and further processing, including to Canada and the United States. To learn more about how data transfers comply with the GDPR, please review Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA:
If you are a California resident, you have the right to access, port, correct, update, or erase the Personal Information we hold about you (also known as the ‘Right to Know’). To exercise these rights, please contact us via the following email: [email protected].

If you wish to designate an authorized agent to submit these requests on your behalf, please contact us at the address provided below.

Cookies:
A cookie is a small piece of information that is downloaded to your computer or device when you visit our Site. We use various types of cookies, such as functional, performance, advertising, and social media or content cookies. Cookies enhance your browsing experience by allowing the website to remember your preferences and actions (e.g., login and region selection). This eliminates the need to re-enter information each time you visit or navigate between pages. Cookies also provide insights into how people use the website, such as first-time or frequent visitors.

We utilize the following cookies to optimize your Site experience and provide our services:

Cookies Necessary for Store Functionality.
Reporting and Analytics.

The duration of a cookie on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies remain until you stop browsing, while persistent cookies expire or get deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date of download.

You have control over managing cookies in various ways. Please note that removing or blocking cookies may impact your user experience, and certain parts of our website may become inaccessible.

While most browsers automatically accept cookies, you can

choose to accept or reject them through your browser controls, typically found in the “Tools” or “Preferences” menu. To learn more about modifying browser settings, blocking, managing, or filtering cookies, consult your browser’s help file or visit websites like www.allaboutcookies.org.

Furthermore, please be aware that blocking cookies may not entirely prevent the sharing of information with third parties, such as our advertising partners. To exercise your rights or opt-out of specific information uses by these parties, follow the instructions outlined in the “Behavioural Advertising” section above.

Do Not Track:
Since there is no established industry consensus on responding to “Do Not Track” signals, we do not alter our data collection and usage practices when such a signal is detected from your browser.

Changes:
We may periodically update this Privacy Policy to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact:
For more information about our privacy practices, questions, or complaints, please contact us via email at [email protected].

Last updated: June 01, 2023